Privacy Policy for ExtremeTechintl
1. Introduction
Welcome to ExtremeTechintl. We are your dedicated partner in Hong Kong for delivering powerful, user-friendly, and reliable WordPress products from Webnus. Our mission is to empower Hong Kong businesses and professionals by providing expertly crafted tools like the Modern Events Calendar (MEC) and Deep Theme, backed by our commitment to unwavering 5-star support.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, purchase our products, or engage with our services, such as installation, speed optimization, and SEO. Your privacy is important to us, and we are committed to protecting your data and fostering your digital success.
2. Information We Collect
To provide you with our products and exceptional support, we may collect the following types of information:
• Personal Identification and Contact Information: When you contact us for our 5-star support or make an inquiry about Webnus products, we collect information such as your name, email address, and the details of your request so our professional and caring team can provide the best assistance.
• Transactional Information: When you purchase Webnus products like MEC or Deep Theme, we collect information necessary to process the transaction. This may include billing details and purchase history.
• Website and Technical Information: For our expert services, including WordPress installation, speed optimization, and SEO, we may require access to your website. This could include technical details necessary for our experienced team to ensure your Webnus-powered site performs optimally.
• Usage Information: We may collect information about how you interact with our website to improve our user-friendly interfaces and overall customer experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide and Manage Products and Services: Your information is essential for delivering the Webnus products you purchase and providing our comprehensive services, including installation, optimization, and maintenance.
• To Offer 5-Star Customer Support: We use your contact details and inquiry information to provide dedicated and professional support for all Webnus product inquiries, actively listening to your needs.
• To Process Transactions: We use your information to facilitate the sale of products, such as enabling event ticketing through WooCommerce integration with the Modern Events Calendar.
• To Communicate With You: We may use your information to send you updates, and marketing communications, especially if you opt-in through integrated services like Mailchimp Sync.
• To Improve Our Offerings: By understanding how our customers use our products and services, we can continue to provide affordable, reliable, and user-friendly solutions backed by over 14 years of experience.
4. Sharing and Disclosure of Information
We do not sell your personal information. However, we may share it in the following circumstances:
• With Our Partner, Webnus: As a dedicated partner of Webnus, we may share information with them to facilitate product delivery, support, and ensure you receive reliable and robust tools.
• With Third-Party Integrations: Our products, particularly the Modern Events Calendar (MEC), are designed for seamless integrations with tools you already love. When you connect our products with third-party services, you may be sharing information with them. These include:
◦ Google Calendar: For syncing events and scheduling.
◦ WooCommerce: For e-commerce functionality, such as event ticketing and product sales.
◦ Mailchimp: To automate email marketing campaigns and communicate with event attendees.
◦ Payment Processors: To handle transactions for our products.
◦ Other WordPress Plugins and Page Builders: To ensure superb compatibility and expand functionality, such as with Rev Slider and Layer Slider.
• Please note that your data, when shared with these third parties, is governed by their respective privacy policies. We encourage you to review them.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.
5. Data Security
We are committed to ensuring your information is secure. We leverage our +14 years of experience to provide reliable solutions and take reasonable precautions to protect your personal data from loss, misuse, and unauthorized access.
6. Cookies
Our website uses cookies to enhance your experience. For more detailed information about the cookies we use and how to manage them, please review our Cookie Policy.
7. Your Choices and Rights
You have choices regarding your personal information. If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us. We are dedicated to listening carefully to your needs and providing the best assistance.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us.
